Navy Federal Credit Union in 1770-A S 5th Street

Customer Reviews about Navy Federal Credit Union:

• ★ ☆ ☆ ☆ ☆
  I speak on behalf of my corporation when we express our displeasure at the 2017 Small Business production our relationship with NFCU as it stands today. Without respect to our requested wishes, and with rash and partial information, we believe that NFCU's corporate decision to remove the NFCU Small Business spot for our company is a shame. Our opinion is that NFCU corporate policy and judgement without full information or understanding of the simplicity of the challenge which we addressed has truly interfered with sound, common sense and has under-utilized the rational decision-making to achieve the common, positive goal of promoting small, veteran-owned and operated businesses. To date, we have received no response from correspondence we submitted on 4 May 2017 to NFCU Executive Leadership, Our Small Business Manager, and NFCU Productions Manager for Small Business. Except from our follow-on correspondence provided below: "[Our Company] stands completely shocked at the lack of effort expressed to remove a one second portion of a promotional video to resolve this very simple concern that [Our Company] expressed through multiple channels and employees of NFCU. We, as a corporation, are in awe at the short-comings that NFCU has exhibited throughout the process and we have truly learned some valuable lessons as to NFCU internal, policy, and consumer/business-based operations and service. We are alarmed that NFCU has elected to dodge “Doing The Right Thing” and ensuring that their long-standing business partner and customer, [Our Company], interests are at the forefront with NFCU of a national marketing campaign, ensuring that both companies exhibit the strong banking-member partnership that up to this point, we’ve mutually enjoyed. As an NFCU member personally for 25+ years, and as a business partner for approaching 10 years with NFCU, I would have thought that meant something in the grand scheme of things, that my personal and our business friendships with NFCU accounted for taking the time to help and "do what is right." I used to think I knew where NFCU stood when it came to integrity, honor, perseverance, and commitment. I thought I knew where NFCU stood when it came to support of their consumers, members, and business partners. However, in the span of a few days and due to multiple poor decision-making, execution, and communications by NFCU employees and ultimately, the decision to not change a one second clip in a video, has me knowing otherwise as to where our business stands with NFCU." - Jaesen Y., CEO
  By Jaesen Yerger, April 18, 2017
• ★ ☆ ☆ ☆ ☆
  My girlfriend went to cash our checks and the bank tellers behind the counter was rude not just rude but RUDE until she hand them our checks and they had to deposit $3000 that's when their moods changed and they finely broke a smile and was being pleasant. But that's unacceptable and unprofessional.
  By Jeff Evans, March 28, 2017
• ★ ★ ★ ★ ★
  Navyfederal is a great Bank to the business that you will need to do. and great Customer service.
  By ceferino rosa, January 05, 2017

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About Navy Federal Credit Union in Leesville